Shipping & production
Made for You,Shipped Free
Every NOVARIA necklace is made to order. Here's what happens after you place your order.
From order to doorstep
How Your OrderComes Together
Order placed
You'll get an order confirmation email right away with a link to view your order.
Made to order
We make your personalized piece within 1-5 business days, depending on order volume and the season.
Shipped with tracking
Your necklace ships for free and we email you a tracking link as soon as it leaves.
Delivered gift boxed
It usually arrives about 3 business days after shipping, in a NOVARIA gift box.
Good to know
ShippingDetails
Free US shipping
Shipping is free on every order to a US address, with no minimum.
US addresses only
Right now we ship within the United States only.
Estimated times
Production and delivery times are estimates. Busy seasons and holidays can add a few days, so order early for special dates.
Final sale
Personalized pieces can't be returned or exchanged. If something arrives damaged or wrong, email us within 7 days with a photo.
Read the FAQ